eg333 price Privacy Policy

1 Introduction and Scope

eg333 price places the highest importance on user privacy. This Privacy Policy sets out what information we collect, how it is used, how long it is stored, and under what circumstances it may be shared with third parties.

This policy applies to the eg333 price website, mobile application, and all related services. By using our services, you agree to this policy. We recommend reading the Terms and Conditions page for the general terms governing our services.

This policy may be updated from time to time. Any revised policy will be published on this page before the changes take effect.

2 What Information We Collect

2.1 Information You Provide Directly

Information you provide when registering an account or using our services:

Full name and date of birth
Email address and mobile number
Username and password (stored in encrypted form)
National ID card or other identity verification documents
Mobile banking account details (bKash, Nagad, Rocket, Upay) — for transaction processing only

2.2 Automatically Collected Information

Some information is collected automatically when you use our services:

Device type, operating system, and browser information
IP address and internet connection details
Cookies and session data
Page view history and browsing patterns within the site
Transaction history and betting records

2.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, certain information may be verified through trusted third parties. In such cases, we use only the minimum necessary information.

3 Purpose of Use

eg333 price uses collected information for the following purposes:

Account management: For registration, login, and OTP verification.
Transaction processing: Related mobile banking details are required to complete deposits and withdrawals.
Security: To detect suspicious transactions, keep accounts secure, and prevent fraud.
Service improvement: To analyse user experience and make our services more effective.
Customer support: To use relevant information when providing assistance via live chat or email.
Legal obligations: To retain information required to comply with applicable laws.

We do not sell your information to third parties for marketing purposes.

4 Cookies and Tracking Technologies

eg333 price uses cookies on its website. Cookies are small text files stored on your device that make your next visit easier.

4.1 Cookies We Use

Essential cookies: To maintain login sessions and support core site functionality.
Functional cookies: To remember your preferences (such as language selection).
Analytics cookies: To monitor and improve site performance.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some site features to not work properly.

5 Sharing and Disclosure of Information

eg333 price may share information in the following limited circumstances:

5.1 Service Providers

Information may be shared with selected third parties for limited tasks such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, and cybersecurity. Strict confidentiality agreements are maintained with these partners.

5.2 Legal Obligations

Where disclosure of information is required under a court order, government directive, or applicable law, eg333 price complies with that obligation.

5.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may pass to the new entity, subject to the same protections under this privacy policy.

6 Data Security Measures

eg333 price applies industry-standard technical and administrative measures to protect user information:

All data transmissions are secured using SSL encryption.
Passwords and sensitive information are stored in encrypted form — no staff member can read them.
Regular security reviews and technical assessments are conducted.
A limited-access policy is followed — only authorised staff can view necessary information.
Suspicious logins and account activity are monitored automatically.

No data transmission over the internet is 100% secure. However, eg333 price is committed to ensuring the highest possible level of protection.

7 Data Retention Period

eg333 price retains user information only for as long as necessary to provide services, meet legal obligations, and resolve disputes.

Active accounts: All related information is retained for as long as the account remains active.
Closed accounts: Even after an account is closed, certain transaction information may need to be retained for a specified period due to legal obligations.
Marketing-related information: Deleted as promptly as possible once you withdraw your consent.

8 User Rights

As a user of eg333 price, you have the following rights:

8.1 Right to Access

If you want to know what information we hold about you, please contact customer support.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected.

8.3 Right to Deletion

In certain circumstances you may request that your information be deleted, though some information may need to be retained due to legal or contractual obligations.

8.4 Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

To exercise any of these rights, please contact our support team. The Responsible Gaming guide also contains further information on managing your account.

9 Protection of Minors

All eg333 price services are for users aged 21 and above only. We do not knowingly collect information from anyone under 21. If you believe that information from a minor has reached us, please notify us immediately and we will take the necessary steps to remove it.

10 International Data Transfers

Our servers and technical infrastructure may be located in various countries. If your information is transferred to such a country, we ensure that equivalent protections under this privacy policy are in place there.

11 Policy Changes and Contact

If this privacy policy is updated, the revised version along with the update date will be published on this page. For significant changes, a notification may be sent to your registered email or mobile number.

If you have any questions or complaints about this policy, our support team is available 24 hours a day, 7 days a week via live chat and email. Contact us at: [email protected]

Visit the Frequently Asked Questions (FAQ) page for answers to general questions about our services.